OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
163 ratings and 95 comments received in the last 90 days.
13 July 2025
Both people I dealt with (Mon & Chloe) were very knowledgeable in their trade. Chloe even had to deal with an annoying wasp when showing me round the car, she coped very well even though Chloe hates wasps :-)
11 July 2025
Staff were really helpful and efficient,
10 July 2025
Helpful, friendly staff.
08 July 2025
I am satisfied
06 July 2025
Fantastic in every way, Danny, Chloe, Sergio absolutely brilliant.
03 July 2025
Excellent - particularly liked the ability to test drive alone and the handover process was fabulous.
03 July 2025
Staff were always happy to answer any questions
01 July 2025
After a shaky start where I was booked in to see a vehicle only to be told the day before it wasn't on site, the process was good. Glen rescued a loss sale by persevering and finding a car in stock, and I ended up spending more money than I planned!
11 June 2025
Excellent staff
16 July 2025
I cannot fault the process
15 July 2025
Service communication good
15 July 2025
Completed reasonably quick considering being told could be there most of day
12 July 2025
Good job done
12 July 2025
I ain't been there in my life
12 July 2025
Staff all very friendly and efficient
11 July 2025
Issue was resolved , and was kept up to date via Bradley :)
11 July 2025
Listen to me and sorted the problems we had at the time
10 July 2025
Excellent service even though they are undergoing building work
10 July 2025
As above
14 July 2025
Chloe was great in leading up to and managing handover