OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
206 ratings and 143 comments received in the last 90 days.
02 June 2026
From start to finish the service was excellent. This is the second time that we have been looked after by Tomi. Always professional and friendly. Molly looked after me when I came to collect the car and again very professional and friendly.
30 May 2026
Life made easy. As expected first class service from this BMW dealer. Always a pleasure, Mon Singh was exceptional, and a huge thanks to Serge as always! As it was my birthday on the day I collected the car, Mon went that extra mile. Thank you Mo
29 May 2026
Mon's customer service was exceptional; he genuinely won us over from Mercedes.
27 May 2026
Millie was very helpful, and explained everything very clearly.
24 May 2026
Everything went to plan and we were constantly updated with the progress of thr car. The purchase was smooth due to Mon's knowledge as was the hand over very informative.
23 May 2026
Yes very satisfied with the experience the sales women Millie is a credit to your company she went above and beyond and always in contact with us letting us know what's going on ????????
19 May 2026
Excellent service, communication and information
14 May 2026
Excellent service from all staff encountered Reception were polite Salesman Mon Singh was professional and attentive
08 May 2026
Helped me the whole way through and always kept me updated on the status of my car
03 June 2026
The customer service was exceptional- communication was very good and staff amazing
01 June 2026
Rachel Quamina was great and was very efficient in the service provided
31 May 2026
Dropped off quick and easy handing over keys And collection car all cleaned on arrival. Friendly receptionist and booking in team.
31 May 2026
Didn't attend dealership but overall service experience was excellent.
31 May 2026
Very helpful and knowledgeable advisor.
31 May 2026
Work completed as agreed and inspection recorded and shared
31 May 2026
Very professional and efficient service. Rachel Quamina is first class.
31 May 2026
I was booked in and work on my car was started right away Car was finished before time quoted and was cleaned and washed
29 May 2026
Non wear and tear faulty electrical component replaced without cost to myself. Factory recall starter motor also replaced.
29 May 2026
All ran smoothly, work completed on time, including extra work required on the day. Polite and efficient service.
FIND Hedin Automotive Ruxley BMW
Address
- Maidstone Road, Sidcup, Kent, DA14 5BG
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 020 8269 8119
Ruxley as well as surrounding areas including Bexley, Dartford, Swanley and Sidcup
Address
- Maidstone Road, Sidcup, Kent, DA14 5BG
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 020 8269 8119
Ruxley as well as surrounding areas including Bexley, Dartford, Swanley and Sidcup
Address
- Maidstone Road, Sidcup, Kent, DA14 5BG
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 020 8269 8111
Ruxley as well as surrounding areas including Bexley, Dartford, Swanley and Sidcup
Address
- Maidstone Road, Sidcup, Kent, DA14 5BG
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 020 8302 6431
Ruxley as well as surrounding areas including Bexley, Dartford, Swanley and Sidcup
03 June 2026
Staff very polite, friendly and helpful. Salespeople Went above and beyond, even outside of hours. Excellent up to date, communicated effectively and well presented.